Vinted Users Share Frustration Regarding Size Updates
Members of the platform have expressed outrage following a change that caused items being listed as the wrong size.
The second-hand shopping app has updated its sizing categories for female and kids' apparel without notifying every member regarding the update.
Online Platforms Backlash
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted because of the remapping.
The company said the updated approach better aligns with other platforms.
It has advised users to review their products and update the measurements by hand when needed, causing user dissatisfaction.
Size Classification Changes
Before the change, the sizing featured one number and one letter, such as S/8 or M/10.
The updated approach includes a letter with a size spectrum for example S/UK 8-10.
In some cases, the size labels have been reassigned - like an L measurement used to be a 12 but currently displays as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Required Changes
Another shopper, based in Derby, stated she felt frustrated by the change as she had to manually change the sizing for "all her products".
"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential for me since losing part of my income," she explained.
Platform Context
The platform boasts over 100 million members, with 18 million British users.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This isn't the first time when a surprising modification to the app has proved unpopular: earlier, the platform withdrew an update to its shipping options following member complaints.
